Health Care & Medical Practice

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Enhance the Patient Experience with Medical Practice IT Support

Healthcare IT should protect and enhance your patient’s experience – not hinder it.

The right medical IT solutions enable you to provide the smoothest, safest services for your patients. The less time you spend worrying about system downtime and complications, the more you can focus on what really matters, which is providing exceptional care.

Every healthcare organization, hospital, and medical office has its own unique IT DNA – your company requires solutions for its particular goals and patient care strategies. That’s why we never apply a cookie-cutter approach to healthcare IT consulting – we tailor solutions to meet your specific tech requirements.

Proactive Managed IT
for the Healthcare Industry

What’s proactive managed IT? It’s preventive medicine for your IT infrastructure and systems, including employees, processes, and hardware. When your organization is running smoothly, patients feel it. IT Support Guys delivers proactive healthcare IT services to prevent issues before they arise with:

  • 24/7 monitoring and alerts
  • Automated issue resolution using A.I.
  • Managed endpoint protection
  • Continuous training on the latest tech and compliance strategies
  • Strategic long-term IT alignment
  • Superior system integrations (EHR, billing, etc.)

From refining your patient data management system, to preventing tech failures and outages, we’ll help you improve patient care on a physical and emotional level.

Managed IT Services
for HIPAA Compliance

Could your practice pass a HIPAA or HITECH audit? If you don’t know, then it’s time to look into fully-managed healthcare IT solutions and services.

Modern medical practices rely on fast-evolving technology to handle patient data. Legal regulatory requirements help to protect sensitive patient electronic protected health information (ePHI). Covered entities and medical business associates must meet the strict HIPAA compliance requirements, set forth by the Department of Health and Human Services’ OCR.

Healthcare Organizations We Support

You know that HIPAA compliance and protecting your patient’s confidential health records are critical to your organization’s well-being and survival. IT Support Guys will be your HIPAA managed IT compliance service provider. Whether you’re a small family dentistry or a multi-location medical center, our compliance experts will assess your current IT environment and implement solutions that meet all HIPAA’s requirements. We support:

  • Large full-service hospitals
  • Rural medical centers
  • Tissue and blood processing organizations
  • Multi-location clinics

To ensure HIPAA compliance, we provide 24/7 help desk services, threat detection, SEIM incident response, secure collaboration tools, disaster recovery solutions, and more.